Frequently Asked Questions

What is a valid TikTok video URL?
We support both the full video URL (tiktok.com/@user/video/videoId) and the short version (v*.tiktok.com/Id/).

What is the download format?
All videos are downloaded as MP4 (video) files.

I'm getting an error.
Please ensure:
• The video is not private and can be viewed without logging in.
• The video is still available on TikTok.
If the issue persists, contact us via our contact form.

The site isn't loading properly.
Clear your browser cache and reload the page.

Where is the downloaded file saved?
Check your browser's download settings.

Do you have an app?
No. Our site is optimized for mobile. To add it to your home screen, open it in your browser and select „Add to Home Screen”.

My question isn't listed.
Use our contact form to get in touch or share feedback.